Information Management Lead
- Accountable for the continuous improvement of service delivery and engineering information management database and is a single point of contact for engineering service needs including interpreting client feedback, analyzing task assessments, and refining the engineering information database.
- Responsible for continuous improvement of submission processing and developing quarterly reports with the Leader, Engineering for planning and workload/program assessment and identifies trends and deviations to the design registration queue system and recommends continuous improvement initiatives.
- Leads improvements to the engineering information management system, including adapting the existing database management program, adapting design registration to electronic registrations, re-define approaches to design registration submissions/queues/prioritizations, and feasibility studies to intelligent information management systems.
- Creates a service delivery training framework by collaborating with the engineering team, communications, stakeholder engagement, and client education groups to educate stakeholders on design registration procedures and SOPs; works with client services and webmaster to improve the engineering website and develops engineering add-ons to the Technical Safety BC App.
- Coordinates the information specialists team by establishing mentoring and successive learning opportunities and seeks opportunities to integrate and champion intelligent information management cohesively with historical and modern records of engineering information.
- Creates an information specialist training ground to mentor, educate, and rotate future Technical Safety BC employees who are interested in engineering information management and improving their technical skillsets that can evolve beyond transactional work. This can involve, but is not limited to: client-care members, information specialists, engineers-in-training, and interns to develop broader organization knowledge and instill good work habits and methodologies that originate from Engineering.
- Continued professional development by attending training courses, industry networking, and information management peer events or conferences
- Ongoing career development including visiting Technical Safety BC field staff and conference attendance, and professional association membership.
Knowledge, Skills & Experience:
- Post-secondary education in library science, engineering, or computer science with experience in document control management, or a suitable combination of experience coordinating information programs, systems, and groups.
- Min. 5 years’ relevant experience in document control or information management groups.
- Min. 2 years’ experience in a coordination role with a proven background in career development, knowledge sharing, and service delivery.
- Regulatory, engineering projects, and/or experience at public or private sectors would be an asset and working with Engineering Data Warehouse systems.
- Proficiency in MS Office Suite programs used to create reports, spreadsheets, and analytical data used to present information.
- A valid Driver’s License in British Columbia is required to visit clients.
- Familiarity/working knowledge with one of the following programs would be an asset: Engineering Document Management Systems (EDMS), data, document, and correspondence tools (e.g., SharePoint, Procon, etc.).
- Certified Information Professional and/or PMP designation would be an asset.